Modern billing for modern cities.
Unify utilities, citations, permits, licenses, and more in one resident portal and one citywide financial system your staff can trust.
Utility Bill
Account #987-654-3210
The Problem vs The Solution
Too many portals, too much confusion.
Residents are forced to remember multiple logins for different city services. ValleyPay unifies everything into one seamless experience.
Fragmented Approach
OutdatedThe ValleyPay Way
Modern
Core Features
One platform for every city department.
ValleyPay unifies collections across departments into a single resident experience, a single checkout flow, and a single source of financial truth.
Unified Billing
Combine utilities, taxes, permits, and citations into a single, easy-to-read resident portal.
Mobile-First Design
Over 60% of residents pay on their phones. Our responsive design ensures a frictionless mobile checkout.
Bank-Grade Security
PCI-DSS compliant infrastructure with end-to-end encryption keeps municipal and citizen data safe.
Department Customization
Tailor each department with its own billing rules, payment options, and communication preferences from one easy admin dashboard.
Automated Comms
Send beautiful, branded email and SMS reminders automatically based on billing cycles.
Easy Reconciliation
Export customized settlement reports for your finance department with just a single click.
Admin Control Center
Run citywide payments with confidence.
The ValleyPay admin dashboard is not just a reporting tool; it is the operational control center for collections, communications, and reconciliation across your entire city.
Role-Based Access
Assign specific permissions for clerks, supervisors, and sysadmins. Prevent unauthorized adjustments.
Broadcast Communications
Instantly deploy global alert banners across the portal for boil-water notices or tax deadlines.
Automated Reconciliation
Generate end-of-day settlement reports matched directly to your GL codes and bank deposits.
Built for the
Rio Grande Valley.
We understand the realities of modern municipalities. From bilingual resident experiences to department-level billing workflows, ValleyPay is engineered for citywide operations in South Texas and beyond.
Trusted by Municipalities
Don't just take our word for it.
"ValleyPay changed how we do collections in McAllen. Residents can pay water, tax, and permit fees from one portal, and our bilingual notices translate seamlessly for both English and Spanish households."
Ana Rodríguez
Finance Director, City of McAllen
"Daily settlement reconciliation is now reliable and transparent for our staff. In the Rio Grande Valley context, where multiple departments process payments across the same day, ValleyPay keeps deposits, ledgers, and reporting in sync."
Marco Vásquez
Chief Financial Officer, City of Brownsville
For Municipalities
Launch your citywide payment platform in 3 phases.
Forget year-long rollouts. Our onboarding team gets your departments integrated, branded, and accepting unified payments in weeks, not months.
Data Sync & Config
We securely connect ValleyPay to your existing ERP or legacy database. No complex migrations required.
Branding & Rules
Apply your city's official logos, set your fee structures, and configure custom notification rules for overdue bills.
Citizen Rollout
We provide you with digital and print marketing templates to easily migrate your residents onto the new platform.
Questions & Answers
Frequently Asked Questions
Ready to launch your citywide payment platform?
Join forward-thinking municipalities using ValleyPay to unify collections across departments, reduce operational friction, and deliver a modern resident payment experience.