Modern Municipal Building
Government payments, hosted end to end

Modernize the payment experience for any department.

ValleyPay hosts the resident portal and payment operations. Connect your existing billing system — or run accounts and bills on ValleyPay. Start with one workflow; grow on the same platform.

See the platform

Utility Bill

Example · Account #987-654-3210

Due in 5 Days
Amount Due
$145.50
Payment Successful
Receipt sent via email

Start anywhere. Grow over time.

One platform for every department you’re ready to modernize.

Start with the payment workflow you need today. Add utilities, taxes, permits, citations, and more on the same ValleyPay backbone — without forcing residents onto another login each time.

Fragmented Approach

Outdated
Water Utility
Water Login
***
Property Tax
Tax Login
***
Traffic Fines
Court Login
***
Permits
Permit Login
***

The ValleyPay Way

Modern
Water Utility
Property Tax
Traffic Fines
Permits
More
ValleyPay
One Portal
For Everything
Bank-Grade Security
PCI-Compliant Partners
One Financial Backbone

Product

Built for staff. Loved by residents.

ValleyPay ships as two purpose-built applications sharing one financial backbone — an admin control center for your team, and a resident portal for your community.

Run payments with confidence.

The ValleyPay admin dashboard is the operational control center for collections, communications, and reconciliation — across the departments you turn on.

Role-Based Access

Assign specific permissions for clerks, supervisors, and sysadmins. Prevent unauthorized adjustments.

Broadcast Communications

Instantly deploy global alert banners across the portal for boil-water notices or tax deadlines.

Automated Reconciliation

Generate end-of-day settlement reports matched directly to your GL codes and bank deposits.

Department Customization

Tailor each department with its own billing rules, payment options, and communication preferences from one admin dashboard.

Automated Notification Rules

Configure branded email & SMS reminder cadences per department — residents get nudged automatically, without staff lifting a finger.

Admin Dashboard
...and much more

A portal residents actually want to use.

Residents get one login and one place to stay ahead of the payments you enable — with reminders, autopay, and language support that make it effortless.

Unified Billing

One login for the departments you turn on — utilities today, more obligation types as you expand.

Mobile-First Checkout

A responsive, mobile-first experience built for the 60%+ of residents who pay from their phone.

Smart Reminders

Automatic nudges before a bill is due, so residents never get hit with a late fee they didn't see coming.

Email & SMS Notifications

Payment confirmations and account alerts delivered wherever residents already look — inbox or text.

Online Permit Workflow

Apply for and pay simple permits entirely online — no more taking time off work for an in-person counter visit.

Simple Auto-Pay

Set it once and every bill is paid automatically on the due date. No spreadsheets, no sticky notes.

Multi-Language Support

A fully bilingual experience in English and Spanish, with more languages on the way.

Resident Dashboard
...and much more on the roadmap
Built in the Rio Grande Valley

Local roots.
Ready wherever you operate.

ValleyPay is based in McAllen, Texas. From bilingual resident experiences to department-level billing workflows, we build for real government operations — not generic SaaS assumptions.

English & Spanish Native
Local Support Teams
Designed for TX Statutes
Fast Implementation
Now Enrolling

Become a Founding Partner.

ValleyPay is opening its earliest partner slots to a handful of utilities, districts, and local governments. Help shape the platform before general availability — and lock in the terms that come with going first.

Direct Roadmap Input

Tell us which departments and features to build next. Founding partners help set the priorities.

Locked-In Founding Pricing

Lock in preferred rates before general availability pricing takes effect.

White-Glove Onboarding

Work directly with our core team on setup and rollout — not a support ticket queue.

Implementation

Launch the departments you’re ready for — in weeks, not years.

Forget year-long rollouts. Onboard one workflow first, then expand. Connect an existing billing system or run accounts on ValleyPay.

01

Connect or Configure

Sync ValleyPay with your existing CIS or billing system — or stand up accounts and bills on ValleyPay. No forced ERP replacement.

02

Branding & Rules

Apply your logos, set fee structures, and configure notification rules for the departments you're launching first.

03

Resident Rollout

We provide digital and print templates to migrate residents onto the new portal with minimal staff load.

Questions & Answers

Frequently Asked Questions

No. You can connect ValleyPay to your existing CIS or billing system — or run accounts and bills on ValleyPay when you want a hosted stack. Either obligation authority is supported.

Get in touch.

Tell us about your organization. We'll get back to you within 24 hours.

Email Us
jose@valley-pay.com
Headquarters
McAllen, TX

Send a message